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The problem doesn’t always fit into one box. Neither does the solution.
Depending on your needs, I can step in on a specific project or across several connected areas. The goal remains the same: simplify the work, make better use of your tools and move forward what needs to move forward.
Business process analysis and optimisation
When work gets done, but with too many unnecessary steps.
Time spent searching for information, repeating steps, or relying on one person for follow-ups: I look at how work actually gets done to identify what’s slowing your team down.
We set priorities for improvement, then I help you put them in place and document the processes we agree on.
Digital tool selection and implementation
When your tools no longer keep up with the way you work.
Need a CRM, a project management tool, or a better way to handle incoming requests? I help you clarify the need, choose the right solution, and configure it around how your business operates.
I help your team get comfortable using the tool so it becomes part of their daily work, rather than another piece of software to manage.
Automation and integration
When the same information and tasks keep showing up everywhere.
Is your team entering the same data twice, transferring information manually, or spending time on repeated follow-ups? I identify what can be automated and which connections between your tools would be useful.
I configure and test the agreed automations and integrations, and coordinate a specialist when needed. We simplify what makes sense, without automating a process that needs to be improved first.
Digital project management
When a project needs someone to see it through to implementation.
Between decisions, suppliers, and day-to-day demands, a project can stall. I clarify the requirements with you, organize the steps, and coordinate the people involved.
I handle follow-ups so you know where the work stands, what’s left to do, and which decisions you need to make. You stay in charge of key decisions without becoming the project manager by default.
Website creation and redesign
When your website no longer reflects the quality of your business.
Before we talk about design, we talk about your clients, your strengths, and what your website needs to do for your business. I create a custom website that showcases your expertise and makes it easier for people to send an inquiry, book, or get in touch.
I bring content, design, and your business needs together to make your website a business tool, not just a showcase.
One project to tackle, or several things that have been dragging on for too long?
You can work with me on a specific project, with a defined scope and deliverables, or choose ongoing partnership when several digital priorities need to move forward over time. In both cases, I adapt to your reality, your priorities and the level of involvement your business needs.
An ongoing partnership
Do you have several improvements to tackle and want a partner who knows your business? We choose the priorities together and I move them forward progressively, with regular work blocks and a defined framework.
I combine my areas of expertise based on your needs to improve how your business operates over time, without starting from scratch with every new priority.