Privacy
Policy

Who I am
Melissa Lavigne, website creation specialist, operates under melissalavigne.ca. For any question regarding this policy, you can contact me at info@melissalavigne.ca.

What information I collect
Through the forms on my website (contact page and free call booking), I collect the following information: first name, last name, company, email address, phone number if provided, and answers to the form questions.
Through Google Analytics, I collect anonymous data on site navigation: pages visited, visit duration, approximate location, device type, and traffic source. This data does not personally identify you.

Why I collect this information
Information from the forms is used solely to respond to your requests, confirm and prepare discovery calls, and communicate with you regarding a potential project or collaboration. I do not use this information for advertising purposes and I never sell it to third parties.
Google Analytics data is used to understand how visitors navigate my site and to improve the user experience.
 

How long I keep your information
I keep your information as long as it's necessary for the service for which you contacted me. If no collaboration takes place, I delete your information within 12 months of our last exchange.

Your rights
In accordance with Quebec's Act Respecting the Protection of Personal Information in the Private Sector (Law 25) and the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to access the personal information I hold about you, to request its correction or deletion, and to withdraw your consent at any time.
To exercise these rights, contact me at info@melissalavigne.ca. I commit to responding within 30 days.

Cookies and Google Analytics
My website uses Google Analytics to analyze traffic. Google Analytics uses cookies, small text files stored on your device. You can refuse these cookies by adjusting your browser settings or by using the Google Analytics opt-out extension available on Google's website.
 

Sharing of information
I never sell, rent, or share your personal information with third parties, except where legally required.
 

Changes
I reserve the right to modify this policy at any time. Changes take effect as soon as they're published on this page. I encourage you to check back periodically.

Contact me
For any question regarding this privacy policy: info@melissalavigne.ca